Frequently Asked Questions

Vector files (AI, EPS, PDF) are ideal, but a high-resolution PNG or JPG works too. Every order includes a free artwork check — we will flag anything that won't print cleanly before you pay for production.

There isn't one for most products. Packaging starts at 50 units; apparel, mugs and covers can be ordered one at a time.

Standard turnaround is 3–5 business days after artwork approval, plus tracked shipping. Vehicle wraps and large packaging runs are scheduled individually — usually within two weeks.

Yes. We archive your colour profiles and proofs with every job, and each reorder is checked against the signed-off swatch before it ships.

We ship tracked across the USA. Most orders arrive in 3–5 days; oversized items like wraps are installed or freighted with tracking throughout.

Always. Packaging and wraps include a physical proof as standard; for other products a proof print costs $5, deducted from your production order.

Photograph the damage within 7 days and we reprint or refund — no return shipping, no forms, no arguments.

Yes. Studios, agencies and retailers reordering regularly get plan-holder rates around 15% below list. Contact us to set up a trade account.